tk luck Terms and Conditions

2.1 Registration Eligibility

To open an account on tk luck, applicants must meet the following requirements:

• The applicant must be at least 21 years of age.
• The applicant must provide accurate and complete personal details — including full name, date of birth, mobile number, and email address.
• Each person may hold only one account. If the same person creates multiple accounts, all accounts may be closed.
• The applicant must use a mobile number registered in their own name. Using another person's mobile number is prohibited.
• It is the user's own responsibility to comply with all terms legally applicable in their place of residence.

2.2 Identity Verification (KYC)

Identity verification is required to activate an account and access withdrawal facilities. tk luck may request the following documents at any time:

• A clear photo of a National ID (NID) or passport.
• Confirmation of mobile banking account details.
• A selfie or additional documents if required.

If documents are not submitted within the specified time, the account may be temporarily suspended.

2.3 Single Account Policy

Each user may operate only one tk luck account. If multiple accounts are found linked to the same device, IP address, mobile number, or payment method, tk luck reserves the right to suspend any or all of them, and any bonuses in those accounts will be considered void.

The security of your tk luck account is entirely your own responsibility. Please follow the guidelines below:

• Keep your username and password confidential at all times and do not share them with any third party.
• Log out of your account at the end of every session, especially when using a shared device.
• If you suspect any unusual activity on your account, contact tk luck support immediately.
• You are responsible for all activities carried out from your account.
• Use a strong and unique password and change it regularly.

If your password or account details are stolen or misused, tk luck is not liable for transactions made in that situation, unless it is proven that it occurred due to tk luck's own failure.

4.1 Deposit Methods and Limits

tk luck currently accepts deposits via the following methods: bKash, Nagad, Rocket, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank). The minimum deposit amount for each method is ৳500.

When making a deposit, you must use a payment method registered in your own name. Depositing using another person's account or name is prohibited, and such transactions may be cancelled.

4.2 Withdrawal Methods and Limits

Withdrawals from tk luck can be made via bKash, Nagad, Rocket, and bank transfer. The minimum withdrawal amount is ৳1,000. After a withdrawal request is verified, processing is generally completed within 10 to 45 minutes.

tk luck may require identity verification before approving a withdrawal. If verification details are incorrect or incomplete, the withdrawal request may be put on hold.

4.3 Transaction Review

If an unusual or suspicious transaction is detected, tk luck reserves the right to temporarily hold that transaction and conduct an investigation. During the investigation, the user must cooperate and provide any required documents.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. To withdraw this bonus, a wagering requirement of 10 times the bonus amount must be completed. Example: a deposit of ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000; to withdraw, wagering of ৳2,000 × 10 = ৳20,000 must be completed.

5.2 Other Promotions

tk luck regularly runs various promotions, each with its own terms:

• Weekly tk luck Reload: 30% of deposit, up to ৳5,000; wagering 15 times the bonus; minimum deposit ৳500.
• tk luck Slot Festival: 50% of deposit, up to ৳8,000; wagering 20 times the bonus; applies to slot games every Monday.
• Weekend Special Reward: 40% of deposit, up to ৳6,000; wagering 18 times the bonus; applies on Fridays and Saturdays.
• Birthday tk luck Gift: up to ৳1,500; wagering 10 times the bonus; once during the birthday month for verified members.
• Refer a Friend Reward: up to ৳2,000 per successful referral; wagering 12 times the bonus.

5.3 General Bonus Rules

• A bonus offer cannot be claimed more than once unless stated otherwise in the specific promotion.
• To withdraw winnings obtained through a bonus, the specified wagering requirement must be fully completed.
• Multiple bonuses cannot be active at the same time.
• If bonus fraud or a breach of terms is detected, the bonus and any associated winnings will be cancelled.
• tk luck reserves the right to modify, suspend, or cancel any bonus offer.

6.1 Casino Games

All casino games available on tk luck — slots, live casino, baccarat, roulette, Teen Patti, and others — are operated on software from accredited game providers. The outcome of each game is determined by a verifiable Random Number Generator (RNG).

If a dispute arises over the outcome of a game, the software log of that game will be considered the final proof.

6.2 Sports Betting

When placing bets in the sports betting section, the odds and rules displayed at the time of placing the bet will apply. If a match is cancelled or postponed, bets will be settled according to the rules applicable to that specific event.

6.3 Technical Issues

If a game is interrupted mid-session due to an internet outage, device issue, or any other technical reason, the game may be resumed or the staked amount refunded based on server logs. tk luck reserves the right to make the final decision in such cases.

The following activities are strictly prohibited on the tk luck platform:

• Opening or operating an account using another person's identity.
• A single person creating or using multiple accounts.
• Using coordinated betting, hedging, or automated betting software for the purpose of abusing bonuses.
• Any form of fraud, cheating, or system manipulation.
• Deliberately exploiting any technical error on the platform to gain an advantage.
• Using the platform for money laundering or any other illegal financial activity.
• Harassing or engaging in abusive behaviour towards other members.
• Attempting unauthorised access to tk luck's software or servers.

If any of the above activities are proven, the relevant account will be closed immediately and all balances, bonuses, and winnings in that account may be forfeited.

8.1 Suspension by tk luck

In the following circumstances, tk luck may temporarily suspend or permanently close an account without prior notice:

• In the event of a breach of any part of these Terms.
• In the event of failure to verify documents or provision of false information.
• Due to suspicion of unusual financial activity or fraud.
• In the event of a directive from authorities or a legal obligation.

8.2 Closure by the User

You may request the closure of your own account at any time by contacting tk luck support. Once the closure request is verified, if there are no bonuses with incomplete wagering requirements, the balance will be returned via the relevant method.

8.3 Self-Exclusion

As part of responsible gaming, you may request that your account be limited or suspended for a specified period. For more details, please read the Responsible Gaming guidelines.

Some of your personal information is collected when you register on tk luck and while using the site. Details of how this information is collected, stored, and used are provided in our Privacy Policy. We use SSL encryption and other technical measures to keep your information secure.

Your personal information is not sold to any third party. However, limited information may be shared with trusted partners for the purposes of necessary payment processing and identity verification. Details on this are described in the privacy policy.

By using the tk luck platform, you are considered to have accepted our privacy policy.

tk luck believes that gaming is a leisure activity — not a source of income. We encourage all players to game responsibly. Please keep the following in mind:

• Set a budget for gaming and do not go beyond it.
• Do not try to place more bets to recover money you have lost.
• If you feel that gaming is affecting your personal or family life, seek help.
• Make use of deposit limits or self-exclusion for yourself or someone you know.

To find detailed information about responsible gaming tools and support on our platform, visit the Responsible Gaming page. tk luck provides support in Bangla and English via 24/7 live chat and email.

tk luck provides the platform on an "as is" basis. tk luck accepts no liability in the following cases:

• A game being interrupted mid-session due to an internet connection failure.
• Damage caused by issues with the user's device or software.
• Delays in transactions due to third-party payment platforms.
• Account information being compromised due to the user's own negligence.
• Unexpected technical errors or server downtime.

tk luck always strives to maintain the highest technical standards and resolves any issues promptly. If you encounter any problem, please contact the support team.

To learn more about our services and operations, read our About Us page.

12.1 Notice of Changes

tk luck reserves the right to amend these terms and conditions at any time. If any significant changes are made, users will be notified via their registered email or through the platform. Continued use of the site after any changes will be considered acceptance of the revised terms and conditions.

12.2 Dispute Resolution

Any dispute or complaint relating to these terms and conditions will first be addressed through the tk luck support team. The support team is available 24/7 in Bengali and English via live chat and email.

12.3 For General Enquiries

For answers to general questions, visit our FAQ section. There you will find detailed answers to common questions about payments, bonuses, account management, and gaming.

12.4 Contact Information

For any questions about these terms and conditions or tk luck services, contact us through the following:

• 24/7 Live Chat — available at the bottom right corner of the platform.
• Email: [email protected]

These terms and conditions were last updated in January 2025. These terms and conditions apply to all services on the tk luck platform and all previous versions are considered null and void.